vesper

Booking software with an AI reception

Every client answered.Even at .

A reception that never closes — answering, booking and reminding your clients on every channel, then stepping aside the moment you take over.

Start free trialHow it works

7 days free · cancel anytime

Incoming messages

Live

  • Jelena M.

    Anything free Saturday morning? Cut and blow-dry
    To confirm

  • Milica S.

    How much for these? Almond, medium length
    To confirm

  • Maja S.

    I had a peel last week, can I still do a facial?
    Needs you

  • Stefan A.

    How much for this on my forearm?
    Needs you

  • Nenad J.

    Bad toothache since last night, my cheek is swollen
    Urgent

Works where your clients write

  • Instagram
  • Facebook Messenger
  • WhatsApp
  • Viber
  • Telegram
  • Website chat
  • SMS
  • Email

A real conversation

See how it answers a business like yours

Pick a business like yours
JM

Jelena M.

Bot is answering

Instagram · @jelena.m · About Women's cut and blow-dry

  1. hi, any chance of a cut and blow-dry saturday morning?

    22:41

  2. Saved a new client and 1 more

  3. Hi Jelena! We've got 9:30 and 11:00 free. Cut and blow-dry is 2,400, about an hour. Which works for you?

    Bot ·22:41

  4. 11, with Ana if possible

    22:43

  5. Sent you a request: Women's cut and blow-dry and 1 more

    1. Checked Ana's Saturday

      She's free at 11:00

      22:43

    2. Sent you a request: Women's cut and blow-dry

      Saturday at 11:00 with Ana, waiting for you to confirm

      22:43

  6. Putting you down for 11 with Ana. I'll confirm in the morning.

    Bot ·22:43

The bot is answering. Take over to reply yourself.

Take over

To confirm1

JM

Jelena M.

Women's cut and blow-dry · Ana

Saturday, 11:00

From the Instagram chat

ConfirmDecline

Confirming turns the reminder on.

Vesper for hair salons

Why Vesper

Excellent replies. Affordable, fast, and always here.

Answering every message well goes without saying. Here are three more things we want to be the best at — for you.

The reception

Messages pile up while you do your job

While you're with a client, messages stack up on every channel. Vesper takes the first reply, and leaves you what actually needs you.

The problem: “I don't have time to set up another tool.”

It reads your website and sets itself up

Paste your site's address. Vesper reads every page, finds your services and prices, opening hours, address, phone and team, and fills in your business profile with them. You look it over and fix the few things that need it. Then it's ready to answer.

No website? Pick your kind of business and start from what's typical for it.

yourbusiness.rs

Read from your site

  • Services and pricesAll your services, with prices and how long they take
  • Opening hoursMon–Fri 9–20, Sat 9–15
  • Address and phoneNjegoševa 12, Belgrade · 011 555 0142
  • Your teamEveryone on the team and who does what
  • Questions you already answerParking, card payments, cancelling an appointment
  1. 01
    The problem: “I can't answer while I'm working.”

    It waits when you'd rather answer yourself

    Vesper can tell whether you're around. While you have it open, the bot either answers as usual or stays quiet and leaves the reply to you; if you haven't answered in 2, 5 or 10 minutes, it takes the message. Each person sets this for themselves, and when you're all away it answers on its own.

  2. 02
    The problem: “I don't want a bot talking to my clients all day.”

    It works the hours you give it

    Set the hours when the bot stays quiet, say the mornings you're at the desk, and it switches itself back on when they end. When you're closed, it can answer as usual, answer and say the team is away, or wait until you open. One switch pauses it on every channel.

  3. 03
    The problem: “A bot will sound like a bot.”

    It sounds like one of your team, or like a bot. You choose.

    Give it a name and a tone. Call it Mila and let it write warmly, the way you would, or have it introduce itself as your assistant and keep things short and formal. It answers from your services, prices and rules, so either way it sounds like your business.

  4. 04
    The problem: “I wouldn't trust a bot with a complaint.”

    It knows what isn't its to answer

    You name the situations that are yours: complaints, discounts, anything medical, an emergency. The bot hands those over with a short note on what the client wants, marks the urgent ones, and stops replying. It never promises what your rules don't allow.

  5. 05
    The problem: “What if it says the wrong thing?”

    Any conversation is yours in one tap

    Take over and the bot stops in that chat until you hand it back. You see everything it wrote and every step it took. When it hands a conversation to you on its own, it tells you why.

The calendar

One calendar that fits how your day really runs

Your whole team's schedule in one place: appointments, people, rooms and real working hours. It works on its own; the bot just books into it.

  1. 1

    The right person, the right room

    A service needs someone who can do it, and often a place or a tool: a massage table, a dye station, the one chair by the sink. Vesper books all of them together, so two clients never need the same thing at once.

  2. 2

    Time to clean up, time to get there

    Add clean-up or drying time after a service and the calendar keeps it free. For work in the field it counts the drive between jobs and areas, so an electrician isn't expected across town in fifteen minutes.

  3. 3

    It only offers times that are really free

    Before it suggests a time, the bot checks the calendar of the person who does that service, for as long as the service takes. Bookings you add yourself, from a call or a walk-in, are in the same calendar, so nothing is promised twice.

  4. 4

    A sick day without a morning of phone calls

    Mark someone as off, or yourself if you work alone. Vesper finds the appointments it affects, offers each client a new time or a colleague, and lets everyone involved know.

  5. 5

    Empty hours get a last-minute offer

    When a gap is still open close to the day, the bot offers it to the clients most likely to take it, such as those who are due for a visit or asked about that day.

The client list

Every client, and everything they've asked for, in one place

Everyone who writes becomes a contact, with a history you can read and act on. It earns its keep with or without the bot.

  1. 01

    A contact list that fills itself in

    Everyone who writes gets a profile, with their name, their channels and a phone or email. Instagram today, WhatsApp next month: it's still one client, with one history.

  2. 02

    What they asked for and what they booked

    Each profile keeps the conversations, the appointments and your notes. You see how often a client comes, what they usually book, and with whom.

  3. 03

    Leads you can pick up again

    See who asked for a price and never booked, who is due for a visit, and who hasn't been back in months, and write to them from the same place.

  4. 04

    Reminders, when you choose

    Set how many hours or days before the appointment each reminder goes out. The client gets it where they wrote to you, or by SMS or email when that channel can't reach them.

  5. 05

    It writes when a client is due, with a real offer

    The bot knows a men's cut lasts about four weeks and a colour about eight. When a client is due, it writes with their own time: “Your usual Thursday at 17:00 is free next week. Want it?” That is easier to say yes to than “we miss you”.

Alone or with a team

For one person, or for a whole team

If you work alone

The reception you never had

You do the work, answer the messages and keep the diary, all at once. Vesper takes the reception: it answers, books and reminds while you work, and covers for you when you're ill or away.

  • Clients get an answer while your hands are busy
  • Your calendar fills without you picking up the phone
  • A sick day is handled: clients are told and offered new times
  • One login and one plan, nothing to manage
Try it for yourself

If you have a team

One reception for the whole team

Everyone has their own calendar, services and clients, and Vesper keeps them straight. Conversations and bookings go to the right person, and each person sees what is theirs.

  • Clients book a person by name, or whoever is free
  • Your rules send each conversation to the right colleague
  • Roles for owners, the reception, and staff who see only their own day
  • When someone is off, their appointments are moved or covered
  • Add everyone at no extra cost
Try it with your team

Solutions

What's your business?

Vesper works for any business that books appointments. Pick yours and see what it looks like for you.

Beauty & grooming

Health & fitness

Home & auto

Pets

Don't see your line of work? Vesper works for many more — just get in touch.

How it works

Up and running in an afternoon

  1. 1

    Give it your website

    Paste the address and Vesper reads your services, prices and opening hours and fills in your business profile. No website? Start from a profile that's typical for your kind of business. There are no scripts or decision trees.

  2. 2

    Connect your channels

    Connect the Instagram, WhatsApp, Facebook, Viber and Telegram accounts you already have, or add a chat to your website. Your clients keep writing where they always have.

  3. 3

    Let it answer, step in any time

    It replies in the client's language, at the pace and in the tone you chose. When a conversation needs you, it hands over and stays quiet.

Get started in minutes

No coding. We're here if you need a hand.

Pricing

Fair prices, and minutes to your first reply.

Every channel is included in every plan — you never pay per platform. Four simple plans, and minutes to set up.

See all pricing
  • Sets itself up from your website
  • No setup fee
  • 7 days free, cancel anytime

See what it would say to your clients

Give it your website, connect one channel, and send it the question you get most often.

Open the app