Does it give medical advice about animals?

No. It books visits and answers about prices and opening hours. It never suggests a diagnosis, a medicine or a dose. Anything that sounds like a problem goes to you.

What happens with an emergency at night?

It tells the owner you're closed, gives the emergency contact you've set, and marks the conversation urgent so it's the first thing you see.

Can it remind owners about vaccinations?

Yes. You set how often each vaccine or check-up is due, and the bot writes to the owner with a time they can accept.

I'm a mobile vet. Does it plan the route?

It counts the drive between visits and areas when it books, so two house calls across town don't end up back to back.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

For veterinary clinics

You're in surgery. A worried owner is writing.

Owners write about vaccinations, prices and a dog that won't eat, at every hour. Vesper books routine visits, reminds owners when a vaccine is due, and passes anything that sounds urgent to you immediately, without playing vet.

For: Small-animal clinics, mobile vets, clinics with several vets, vets who work alone

Open the app See a day with Vesper

Incoming messages

Live

Tijana M.
First vaccine for an 8-week puppy?
To confirm
Nemanja L.
My dog ate chocolate an hour ago
Urgent
Gordana S.
How much is it to sterilise a cat?
Answered in 3 s
Marko D.
Are you open on Sunday?
Answered in 2 s
Sanja P.
A nail trim for a rabbit, this week?
To confirm

One conversation

From the first message to a finished request

Tijana M.

Bot is answering

Viber · +381 60 555 0148 · About Vaccination

Take over

Hello! Our puppy Maza is 8 weeks old. When should she get her first vaccine, and how much is it?
16:19
Saved a new client and 1 moreOnly your team sees this
Hello Tijana, congratulations on Maza! We give the first vaccine at 8 weeks, so now is the right time. It's 3,000 RSD with a health check. Dr Jovana has Thursday at 17:30 or Saturday at 10:00. Has Maza been dewormed?
Bot ·16:19
Yes, last week. Saturday at 10 please
16:21
Booked: VaccinationOnly your team sees this
1. Booked: Vaccination
  Saturday, 10:00 with Dr Jovana
  16:21
Booked: Saturday at 10:00 with Dr Jovana. Please bring Maza's booklet from the breeder. I'll remind you the day before, and again when the second vaccine is due in three weeks.
Bot ·16:21

The bot is answering. Take over to reply yourself.

Take over

Next appointment

Vaccination

Confirmed

Tijana M.

Saturday, 10:00 · Dr Jovana

Reminder by Viber, 1 day before

Sound familiar?

You can't answer during surgery

The phone rings while I'm operating.
The nurse is holding the patient. Nobody is holding the phone.
Owners forget the yearly vaccine.
You remember when they turn up two months late, or not at all.
Every worried message could be an emergency.
Or a dog that ate grass. You can't tell without reading all of them.

A day with Vesper

A Saturday at the clinic

Routine books itself. The urgent reaches you first.

08:10
Opening
Four visits were booked overnight: two vaccinations, a check-up and a nail trim. Each note has the animal, its age and why it's coming.
11:30
In surgery
An owner writes that her cat hasn't urinated since yesterday. The bot marks it urgent, and it's at the top of your inbox when you come out.
15:00
Vaccine season
Twelve owners get a message that the yearly vaccine is due, each with a free time to say yes to.
22:40
At night
Someone asks if you're open. The bot says when you open, gives your emergency number and offers the first morning slot.

What it handles

What Vesper handles for your clinic

Routine visits, booked

Vaccinations, check-ups, nail trims, microchipping: priced, timed and booked with the right vet.

Asks for the species, age and reason
Prices from your list
Tells owners what to bring

Emergencies go to you, not to a script

Poisoning, trouble breathing, an injury, a cat that can't urinate: the bot marks the chat urgent, gives your emergency number and hands it over.

You name the warning signs
No diagnosis and no dose, ever
Out of hours: your emergency contact

Vaccines and check-ups, on time

The bot knows a vaccine is yearly and a puppy's second dose comes three weeks after the first. It writes to the owner when it's due, with a time to accept.

Recalls with a real appointment offered
Reminders the day before

One profile per owner

Who the owner is, their animals in your notes, every visit and every conversation. A returning owner isn't asked the same questions twice.

Notes and visit history in one place
Viber, WhatsApp and Instagram in the same profile

Alone or with a team

One vet or a whole clinic

If you work alone

Just you and your patients

When you're the vet, the nurse and the receptionist, every message waits until the animal on the table is done. Vesper answers, books the routine and puts the urgent in front of you.

Messages answered while you work
Emergencies at the top of your inbox
House calls planned with the drive counted
Ill or away? It tells owners and offers new times

Try it for yourself

If you have a team

Several vets and rooms

Each vet has their own specialities and patients, and surgery needs the theatre. Vesper books people and rooms together, and the reception sees it all.

Owners ask for their vet by name
The theatre and the exam rooms are never double-booked
Urgent chats go to whoever is on duty
When a vet is off, visits are moved or covered
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Tijana M.

You took over

Viber · +381 60 555 0148 · About Vaccination

Hand back to bot

Yes, last week. Saturday at 10 please
16:21
Booked: Saturday at 10:00 with Dr Jovana. Please bring Maza's booklet from the breeder. I'll remind you the day before, and again when the second vaccine is due in three weeks.
Bot ·16:21
You took over · the bot is paused in this conversation
Tijana, see you on Saturday. Don't feed Maza right before you come, puppies get car sick.
You ·16:21