Does it book appointments for me?

It can. For the services you choose, the bot books the appointment in the chat. For the rest it collects the request with everything you need, and you confirm it in one tap. Either way, the client gets a reminder before the appointment.

What if a client asks something it doesn't know?

It says it will check with the salon and hands the conversation to you. It won't guess a price or promise a slot you haven't confirmed.

Will clients know they're talking to a bot?

It doesn't pretend to be a person. You choose its name and tone, and a client can ask for a human at any time.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

Do I need a new Instagram account or phone number?

No. You connect the accounts you already have, and clients keep writing where they always did.

I work alone. Is this for me?

Yes. When you're with a client there's nobody else to answer, and that's exactly when it steps in. It also covers your days off: it tells clients you're away and offers them new times.

We're several stylists. Does everyone get their own calendar?

Yes. Each stylist has their own services, hours and days off, and clients can ask for someone by name. Every stylist can sign in to see their own calendar and the conversations assigned to them, and adding people costs nothing extra.

For hair salons and barbers

Answer every booking request, even mid-blow-dry.

Clients message on Instagram and WhatsApp at all hours asking for a free slot, a price or directions. Vesper answers from your price list and hours, collects the booking request, and sends it to you to confirm. You stay with the client in your chair.

For: Women's and men's salons, barbershops, stylists who work alone

Open the app See a day with Vesper

Incoming messages

Live

Jelena M.
Anything free Saturday morning? Cut and blow-dry
To confirm
Marko T.
How much for a men's cut and beard?
Answered in 3 s
Sara K.
Running 15 minutes late, sorry!
Needs you
Ivana R.
Do you do keratin treatments?
Answered in 4 s
Tamara J.
I need wedding hair for the 14th of June
Needs you

One conversation

From the first message to a finished request

Jelena M.

Bot is answering

Instagram · @jelena.m · About Women's cut and blow-dry

Take over

hi, any chance of a cut and blow-dry saturday morning?
22:41
Saved a new client and 1 moreOnly your team sees this
Hi Jelena! We've got 9:30 and 11:00 free. Cut and blow-dry is 2,400, about an hour. Which works for you?
Bot ·22:41
11, with Ana if possible
22:43
Sent you a request: Women's cut and blow-dry and 1 moreOnly your team sees this
1. Checked Ana's Saturday
  She's free at 11:00
  22:43
2. Sent you a request: Women's cut and blow-dry
  Saturday at 11:00 with Ana, waiting for you to confirm
  22:43
Putting you down for 11 with Ana. I'll confirm in the morning.
Bot ·22:43

The bot is answering. Take over to reply yourself.

Take over

To confirm1

Jelena M.

Women's cut and blow-dry · Ana

Saturday, 11:00

From the Instagram chat

ConfirmDecline

Confirming turns the reminder on.

Sound familiar?

The reception is you, and you're busy

The phone rings while I'm holding scissors.
You can't answer, and the client books somewhere that did.
Half my DMs are “how much for a cut?”
The same question twenty times a week, answered by hand between clients.
I reply at midnight so I don't lose people.
Your evenings end up belonging to your inbox.

A day with Vesper

A Saturday at the salon

What changes when the first reply isn't yours to write.

07:52
Before you open
Three requests from last night are waiting, each with a service, a time and a name. You confirm them over coffee.
10:15
Mid-appointment
A client asks whether you do balayage and what it costs. The bot answers from your price list. You never put the dryer down.
13:30
Running late
A client writes that she'll be twenty minutes late. The bot passes it straight to you so you can shuffle the afternoon.
21:40
After closing
Someone asks about bridal hair for June. That one needs you, so the bot says you'll reply tomorrow and flags it.

What it handles

What Vesper handles for your salon

Answers from your price list

Add your services, prices and how long each takes, once. Clients get a straight answer instead of “send us a DM”.

Prices by service and hair length
How long each service takes
Which stylist does what, and on which days

Collects booking requests

It asks what you'd ask: service, day, time, stylist and name. The request lands in Vesper and you confirm it in one tap.

Suggests times from your opening hours
Notes the stylist the client asked for
Books on its own only the services you allow

Knows when to step back

Complaints, bridal packages, colour corrections, anything unusual: it tells the client you'll be in touch and hands the chat to you.

You decide which topics always go to you
Flags anything it isn't sure about

One inbox for every channel

Instagram, WhatsApp, Facebook and Telegram in one place, for you and whoever else answers messages at the salon.

Every conversation in one list
Clear who replied: the bot or a person

Alone or with a team

One chair or six, it fits the same way

If you work alone

Just you and your chair

When you're cutting, nobody else is answering. Vesper is the reception you don't have: it replies, takes the booking and sends the reminder while your hands are in someone's hair.

You read your messages between clients, not during
Your own calendar, with time to clean up after a colour
Ill or on holiday? It tells your clients and offers them new times
One login, nothing to manage

Try it for yourself

If you have a team

A salon with several chairs

Each stylist has their own services, hours and clients, and Vesper keeps them apart. Clients ask for the person they want, and every request goes to the right calendar.

Clients book Ana, Milica or whoever is free
Each stylist sees their own calendar and their own chats
Colour questions go to the colourist, complaints to the owner
When a stylist is off sick, her clients are offered a new time or a colleague
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.