Can it give advice about skin problems?

No. It explains your treatments and your rules. Anything about a skin condition, medication or a reaction goes to you, with a note on what the client asked.

Does it tell clients how to prepare?

Yes. You write the preparation and aftercare for each treatment once, and the bot gives them when it books and whenever a client asks.

We have one laser and three cosmeticians. Can it handle that?

Yes. The laser is booked as its own resource, together with a person trained to use it, so it's never promised twice.

I work alone. Is this for me?

Yes. While you're in a treatment nobody else can answer, and that's when it works for you. It also covers your days off.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

For beauty salons and cosmeticians

Every treatment question answered, between two clients.

Clients ask what a treatment includes, how to prepare and when they can come back. Vesper answers from your treatment list and your rules, books the cabin and the cosmetician together, and tells the client how to prepare when it books.

For: Cosmetic studios, depilation and laser studios, lash and brow bars, cosmeticians who work alone

Open the app See a day with Vesper

Incoming messages

Live

Maja S.
I had a peel last week, can I still do a facial?
Needs you
Ivana K.
How long should the hair be for waxing?
Answered in 3 s
Teodora P.
Brow lamination on Friday afternoon?
To confirm
Sandra M.
How much is a lash lift?
Answered in 4 s
Jovana L.
Can I go in the sun after laser?
Answered in 2 s

One conversation

From the first message to a finished request

Maja S.

Needs you

Instagram · @maja.stev · About Hydrating facial

The bot needs you. Maja had a chemical peel last week and wants a facial on Thursday. Your rule says no facials within 7 days of a peel.

Take over

Hi! I'd like a facial before a wedding on Saturday. What do you recommend, and when could I come?
21:16
Saved a new client and 1 moreOnly your team sees this
Hi Maja! For a glow before an event we suggest the hydrating facial: 60 minutes, 4,500 RSD. It's best two or three days ahead. Sanja has Wednesday at 17:00 or Thursday at 12:30. Which suits you?
Bot ·21:16
Thursday 12:30. I had a chemical peel last week, is that ok?
21:18
Passed this conversation to youOnly your team sees this
1. Passed this conversation to you
  Because of your rule “A recent peel, a skin condition or medication”. The bot won't reply here until you hand it back.
  21:18
Thanks for telling me. We don't do facials within 7 days of a peel, so Thursday may be too soon. We'll come back to you in a few minutes with the right day — so your skin is ready and you still glow on Saturday.
Bot ·21:18

The bot handed this to you and stopped replying. Take over to answer.

InboxNeeds you1

Maja S.

now

Bot: Thanks for telling me. We don't do facials within 7 days of a peel, so Thursday may be too soon. We'll come back to you in a few minutes with the right day — so your skin is ready and you still glow on Saturday.

Needs you2

Sound familiar?

The treatment needs your hands, and so does the phone

I can't answer with gloves on and a mask setting.
A facial is an hour of your full attention, and the phone keeps lighting up.
Everyone asks the same three things about waxing.
How long should the hair be, does it hurt, when can I go to the beach. Typed out again and again.
Clients arrive unprepared.
Sunburnt before laser, make-up on before a facial. The appointment is lost, and so is the hour.

A day with Vesper

A Wednesday in the salon

The treatments stay the same. The interruptions go.

08:40
Before the first client
Two requests came in overnight: a brow lamination and a full-leg wax. Both clients already know how to prepare.
11:20
Mid-facial
Someone asks whether you do lash lifts and what they cost. The bot answers and offers Friday. Your hands stay on the client.
15:05
A question for you
A client mentions she's on acne medication. The bot doesn't guess. It hands the chat to you with a note.
20:30
After closing
A regular wants her usual wax. The bot offers her usual Thursday slot and reminds her how long the hair should be.

What it handles

What Vesper handles for your salon

Treatments, explained from your list

Add each treatment with its price, its length and what it includes. Clients get a real answer, not “DM for details”.

Prices by treatment and area
How long each one takes
What it includes and who it suits

Prep and aftercare, every time

Write your instructions once: hair length for waxing, no sun before laser, no make-up before a facial. The bot gives them with every booking.

Fewer wasted appointments
The same advice you'd give yourself

The right cabin, the right person

A laser session needs the laser room and someone trained for it. Vesper books both together and keeps clean-up time free after each treatment.

Rooms and devices booked with the person
Clean-up time after each client
No two clients in one cabin

It knows when not to answer

Skin conditions, medication, pregnancy, a reaction after a treatment: the bot hands those to you with a note and stops replying.

You name the situations
Urgent ones are flagged

Alone or with a team

One cabin or five

If you work alone

Just you and your cabin

You can't type during a treatment. Vesper answers, explains the prep and books while you work, and your day is waiting for you when the client leaves.

Questions answered while you're mid-treatment
Clean-up time kept between clients
Ill or away? It tells clients and offers new times
One login, nothing to manage

Try it for yourself

If you have a team

A salon with several cabins

Each cosmetician has her own treatments and each cabin its own equipment. Vesper books the two together and keeps everyone's day separate.

Clients ask for their cosmetician by name
The laser and the cabins are never double-booked
Skin questions go to the person who treats that client
When someone is off, her clients are offered a new time or a colleague
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Maja S.

You took over

Instagram · @maja.stev · About Hydrating facial

Hand back to bot

Thursday 12:30. I had a chemical peel last week, is that ok?
21:18
Thanks for telling me. We don't do facials within 7 days of a peel, so Thursday may be too soon. We'll come back to you in a few minutes with the right day — so your skin is ready and you still glow on Saturday.
Bot ·21:18
You took over · the bot is paused in this conversation
Maja, a week after a peel is too soon. Let's do Friday at 10:00. Your skin will be ready and you'll still glow on Saturday.
You ·21:18