How does it price a dog it hasn't seen?

It gives your range for that size and service. If the coat looks matted or the owner mentions a problem, it sends you the photo to confirm the price.

What about anxious or aggressive dogs?

You decide. The bot asks about behaviour, and anything you've listed, like biting or a dog that has never been groomed, goes to you before a booking is made.

I'm a mobile groomer. Does it count the travel?

Yes. Set travel time between visits and areas, and the bot won't book two homes across town back to back.

I work alone. Is this for me?

Yes. A groom takes both hands for two hours, and that's when it works for you. It also covers your days off.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

For dog and cat groomers

A wet dog and both hands busy. Vesper takes the bookings.

Owners send a photo and ask “how much for him?”. Vesper asks for the breed, size and coat, quotes your range, books the table and the bath, and invites the dog back in six weeks, before the coat mats.

For: Grooming salons, mobile groomers, groomers who work alone, salons with several tables

Open the app See a day with Vesper

Incoming messages

Live

Nataša I.
A full groom for a maltese, not cut in 5 months
Needs you
Uroš P.
How much to bath a golden retriever?
Answered in 3 s
Ema K.
A poodle trim, any morning next week?
To confirm
Ljiljana D.
Do you groom cats?
Answered in 2 s
Nikola B.
Can I move Saturday to Monday?
To confirm

One conversation

From the first message to a finished request

Nataša I.

Needs you

Instagram · @natasa.i · About Full groom, small dog

The bot needs you. Nataša sent a photo of a maltese that hasn't been cut in five months. The price depends on the coat, and that's yours to confirm.

Take over

Photo
Hi! How much for a full groom for a maltese? He hasn't been cut in 5 months
13:07
Saved a new clientOnly your team sees this
Hi Nataša! A full groom for a small dog is 3,000 to 3,800 RSD: bath, cut, nails and ears, about two hours. After five months the coat may be matted, which takes longer. Does he let you brush him, and is he calm with the dryer?
Bot ·13:07
He hates brushing, the dryer is ok
13:09
Passed this conversation to you and 1 moreOnly your team sees this
1. Checked Tamara's calendar
  Wed 10:00 and Fri 14:00 free
  13:09
2. Passed this conversation to you
  Because of your rule “A matted or neglected coat”. The bot won't reply here until you hand it back.
  13:09
Thanks. Tamara has Wednesday at 10:00 or Friday at 14:00. From the photo we'll confirm the exact price for his coat before you come.
Bot ·13:09

The bot handed this to you and stopped replying. Take over to answer.

InboxNeeds you1

Nataša I.

now

Bot: Thanks. Tamara has Wednesday at 10:00 or Friday at 14:00. From the photo we'll confirm the exact price for his coat before you come.

Needs you2

Sound familiar?

Two hands on a dog, none for the phone

I can't answer with a dog in the bath.
A groom is two hours of wet hands and a dryer too loud to hear the phone.
“How much?” For a dog I haven't seen.
A calm poodle and a matted one are not the same job, and the owner sends one blurry photo.
They come back when the coat is ruined.
Six months later, matted to the skin, and upset about the price.

A day with Vesper

A Friday at the salon

The dogs get your attention. The owners get their answers.

08:30
First dog on the table
Two bookings came in overnight, each with the breed, weight, coat and a photo. You know what's coming.
11:45
Mid-bath
An owner asks for a price for de-shedding a husky. The bot quotes your range for large dogs and asks for a photo.
15:20
A nervous one
Someone writes that their dog bites when his paws are touched. The bot hands that chat to you instead of booking.
20:15
After closing
Six owners whose dogs were here six weeks ago get a message with a free time to accept.

What it handles

What Vesper handles for your salon

It asks what you'd ask

Breed, size, age, the state of the coat, how the dog behaves, and a photo. You see the dog before it arrives.

Photos attached to the booking
Behaviour and health notes kept on the profile

Price ranges by size and coat

Small, medium, large; a trim or a full groom; de-matting by the half hour. The bot quotes a range and says what the final price depends on.

A range, never a made-up exact price
Matted coats go to you to confirm

Time that matches the dog

A yorkie isn't a newfoundland. Each service has its own length by size, plus drying and clean-up time, and the table and the bath are booked together.

Length by size and service
Clean-up time after each dog
The bath and the tables never double-booked

Back before the coat mats

The bot knows a poodle needs a groom every six weeks. It writes to the owner with a time to accept, in the slot they usually take.

A recall with a real time offered
Reminders the day before
No-shows noted on the owner's profile

Alone or with a team

One table or a whole salon

If you work alone

Just you, a table and a bath

A groom takes two hours and both hands. Vesper answers, collects the breed, size and photo, and books the next dog while you finish this one.

Messages answered while you groom
Every booking arrives with a photo
Regulars invited back every six weeks
Ill or away? It tells owners and offers new times

Try it for yourself

If you have a team

A salon with several groomers

Each groomer has their own breeds and regulars, and the bath is shared. Vesper books the groomer, the table and the bath together.

Owners ask for their groomer by name
The bath and the tables are never double-booked
Large breeds go to whoever handles them
When a groomer is off, dogs are moved or taken by a colleague
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Nataša I.

You took over

Instagram · @natasa.i · About Full groom, small dog

Hand back to bot

He hates brushing, the dryer is ok
13:09
Thanks. Tamara has Wednesday at 10:00 or Friday at 14:00. From the photo we'll confirm the exact price for his coat before you come.
Bot ·13:09
You took over · the bot is paused in this conversation
Nataša, with those knots it's 4,200 RSD and he'll be short for a while. Wednesday at 10:00?
You ·13:09