01
It asks before it quotes
Size in square metres, the kind of cleaning, windows, appliances, pets, the state of the place, and a photo if it helps.
- Different questions for a regular clean and a post-renovation one
- Photos attached to the request
For cleaning services
Clients ask “how much for a 70 m² flat?” while everyone is on a job. Vesper asks for the size, the kind of cleaning and the address, quotes your rates, and books a team for a time that works with the rest of their route.
For: Home cleaning services, deep-cleaning and post-renovation teams, upholstery and carpet cleaners, office cleaning
Incoming messages
LiveBiljana O.
Olivera N.
Zoran M.
Jasmina P.
Vesna K.
One conversation
Biljana O.
Bot is answeringWhatsApp · +381 69 555 0135 · About Post-renovation cleaning
Hello, how much is a deep clean of a 70 m² flat? We're moving in on the 1st
12:24
Saved a new clientOnly your team sees this
Hello Biljana! A deep clean of a 70 m² flat is 9,000 to 11,000 RSD and takes two people about five hours. Windows are included; the inside of the oven and fridge is 1,500 RSD extra. Which part of town is the flat in, and is it empty?
Bot ·12:24
Novi Beograd, block 45. Empty, just painted. The 30th would be ideal
12:26
Sent you a request: Post-renovation cleaning and 1 moreOnly your team sees this
Checked the teams' calendars
The 30th · Team 2 free from 9:00, Novi Beograd
Sent you a request: Post-renovation cleaning
The 30th, 9:00 with Team 2
After painting we do a post-renovation clean, which is 12,000 RSD for 70 m². I'm booking you in for the 30th at 9:00, a team of two. Your confirmation comes here.
Bot ·12:26
The bot is answering. Take over to reply yourself.
Take overTo confirm1
Biljana O.
Post-renovation cleaning · Team 2
The 30th, 9:00
From the WhatsApp chat
Confirming turns the reminder on.
Sound familiar?
I can't answer in rubber gloves.
The enquiry sits for three hours, and the client has booked the first service that replied.
“How much?” For a flat I haven't seen.
Size, state, windows, oven. Six questions before you can give a number.
Two jobs across town, back to back.
An hour lost in traffic that nobody pays for.
A day with Vesper
The teams clean. Next week fills up behind them.
07:15
Three requests came in overnight with the size, the kind of cleaning and the address. You confirm them, and the routes make sense.
11:00
A client asks for a weekly clean of a two-room flat. The bot quotes your rate and offers the same morning every week.
15:30
A regular needs to move Thursday to Friday. The bot moves it and offers the freed Thursday to someone waiting in that area.
20:00
An office manager asks for a quote for 300 m², five days a week. The bot collects the details and hands it to you to price.
What it handles
01
Size in square metres, the kind of cleaning, windows, appliances, pets, the state of the place, and a photo if it helps.
02
Per square metre or per hour, with extras priced separately. The bot gives a range and says what the final price depends on.
03
The bot knows which team covers which area and counts the drive between jobs, so a team isn't sent across town for the next one.
04
A weekly or fortnightly client keeps the same day and team. The bot reminds them the day before and moves a week when they ask.
Alone or with a team
If you work alone
Every hour you clean is an hour you can't answer. Vesper replies, quotes your rates and fills your week with jobs that sit sensibly next to each other.
If you have a team
Each team has its areas, its machines and its regulars. Vesper books the right team for the address and the job.
You stay in charge
Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.
Biljana O.
You took overWhatsApp · +381 69 555 0135 · About Post-renovation cleaning
Novi Beograd, block 45. Empty, just painted. The 30th would be ideal
12:26
After painting we do a post-renovation clean, which is 12,000 RSD for 70 m². I'm booking you in for the 30th at 9:00, a team of two. Your confirmation comes here.
Bot ·12:26
Biljana, the 30th at 9:00 is confirmed. Please leave the water and electricity on.
You ·12:26
Reply on WhatsApp…Send
Questions
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Beauty salonsTreatments, prep and aftercare, answered
Tattoo studiosIdea, size and references collected for you
DentistsAppointments and prices, without the phone
Physiotherapy and massageAssessments and series of sessions, booked
Personal trainersSessions booked while you're on the gym floor
VetsRoutine visits booked, emergencies sent to you
Pet groomersBookings by breed and size, photo attached
TradesJob details collected while you're on site
Car serviceBookings and quotes while you're under a carConnect WhatsApp or Viber, add your rates and areas, and send it the question you get most: “how much for my flat?”
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