What does it say in an emergency?

Only the basic steps you approve, like closing the water valve or switching off the circuit. If anything sounds dangerous, it tells the client to call emergency services and flags the conversation for you.

I work alone. Is this for me?

Yes. It's built for exactly the moments when there's nobody else to pick up.

Will it agree to jobs I don't do?

No. You list what you do and the areas you cover. Everything else it politely declines or passes to you.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

We're a crew. Can jobs go to the right person?

Yes. Each person has the work they do and the areas they cover, and jobs go to them accordingly. Everyone sees their own day, and adding people costs nothing extra.

For electricians, plumbers, painters and other trades

You're on a job. Your next job is texting you.

When something breaks, people write to three tradespeople at once, on WhatsApp, Viber and Facebook. Vesper answers straight away, asks what's wrong, where and how urgent, and asks for a photo. You call back knowing exactly what you're walking into.

For: Electricians, plumbers, painters, AC technicians, locksmiths, small renovation crews

Open the app See a day with Vesper

Incoming messages

Live

Dragan P.
Water's leaking under the kitchen sink, can you come today?
Urgent
Vesna L.
How much to paint a 60 m² flat?
To confirm
Stefan M.
Do you install air conditioning?
Answered in 3 s
Ljiljana K.
The bathroom socket is sparking!
Urgent
Milan J.
The fuse trips every time I turn on the boiler
To confirm

One conversation

From the first message to a finished request

Dragan P.

Urgent

WhatsApp · +381 63 555 0178 · About Emergency call-out

The bot needs you. A leak under the kitchen sink in Zvezdara. The valve is closed and he sent a photo. He wants someone today.

Take over

Hi, water's leaking under my kitchen sink. Could someone come today?
19:12
Saved a new clientOnly your team sees this
Hi Dragan! If you can, close the valve under the sink first. Whereabouts are you? Send a photo if you can.
Bot ·19:12
Photo
Zvezdara, near Vukov spomenik. I've closed the valve
19:14
Passed this conversation to youOnly your team sees this
1. Passed this conversation to you
  Because of your rule “Emergencies and same-day call-outs”. The bot won't reply here until you hand it back.
  19:14
Good, that'll hold for now. A same-day emergency visit starts at 3,000. I'll call you in a few minutes to sort a time.
Bot ·19:14

The bot handed this to you and stopped replying. Take over to answer.

InboxNeeds you1

Dragan P.

now

Bot: Good, that'll hold for now. A same-day emergency visit starts at 3,000. I'll call you in a few minutes to sort a time.

Urgent2

Sound familiar?

The work doesn't stop so you can answer

I can't pick up with a drill in my hand.
By the time you call back, they've found someone else.
Every message is “how much?” with no details.
You can't price a job you haven't seen, so evenings go on asking questions.
My phone gets messages at 11 at night.
And the ones you answer in the morning have usually moved on.

A day with Vesper

A Tuesday on the road

The next job gets lined up while you finish this one.

07:30
Before the first job
Two jobs came in overnight: a fuse that keeps tripping in Novi Beograd and a flat to paint. Each has an address, photos and a phone number.
11:05
Up a ladder
A new client asks whether you install air conditioning. The bot says what you do and don't do, and what a site visit costs.
15:20
An emergency
Someone writes that a socket is sparking. The bot tells them to switch off the circuit, marks it urgent and puts it at the top of your list.
20:45
At home
A Facebook message asks for a quote to paint a 60 m² flat. The bot collects room sizes and dates. You send the quote tomorrow.

What it handles

What Vesper handles for your trade

It asks what you'd ask

What's wrong, where, since when, how urgent, and a photo. Set the questions for each type of job you do.

Different questions for a leak and a paint job
Address and area for planning your route
Photos attached to the job

Urgent jobs go to the top

Leaks, sparks, no power: you decide what counts as urgent, and those arrive first with a clear flag.

Basic safety steps you've approved
Urgent jobs never wait behind quotes

Honest prices, no promises

It quotes your call-out fee and usual ranges, and says the final price comes once you've seen the job.

Call-out fee by area
Typical ranges per job
Never agrees to work you don't do

Every channel in the same inbox

Messages from WhatsApp, Viber and Facebook land in one list, answered the same way.

Every enquiry in one list
No more checking three apps

Alone or with a team

For one van or a whole crew

If you work alone

Just you and your van

You can't hold a drill and a phone. Vesper answers every enquiry while you work, collects the address, the photos and the urgency, and has the next job ready when you put the tools down.

Every enquiry answered while you're on a job
Jobs planned with the drive between them counted
Urgent ones flagged, so you can decide on the spot
Ill or away? It tells clients and moves their jobs

Try it for yourself

If you have a team

A crew of two or more

Jobs go to whoever does that kind of work and covers that part of town. Everyone sees their own day, and you see who is where.

A leak goes to the plumber, a tripping fuse to the electrician
Each person's calendar counts the drive between their jobs
An urgent job goes to whoever is free in that area
When someone is off, their jobs are moved or handed to a colleague
Add the whole crew at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Dragan P.

You took over

WhatsApp · +381 63 555 0178 · About Emergency call-out

Hand back to bot

Zvezdara, near Vukov spomenik. I've closed the valve
19:14
Good, that'll hold for now. A same-day emergency visit starts at 3,000. I'll call you in a few minutes to sort a time.
Bot ·19:14
You took over · the bot is paused in this conversation
I can be with you at 20:30. Keep the valve closed till then.
You ·19:14