Does it give dental advice?

No. It answers about appointments, prices and how your practice works. Anything about symptoms or treatment goes to you, and it never suggests a diagnosis or a medicine.

What does it do with an emergency?

It asks the few questions you approved, marks the conversation urgent and hands it to you. If something sounds serious, it tells the patient to call the practice or the emergency service.

Who can see what patients write?

Only your team. Sensitive details in a patient's profile, such as health notes, are shown only to the roles you allow.

We're three dentists. Does everyone get their own calendar?

Yes. Each dentist has their own procedures, hours and chair, and patients can ask for a dentist by name. Adding people costs nothing extra.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

For dental practices

The phone rings while you're mid-filling. Vesper answers.

Patients write to ask for an appointment, a price, or what to do about a toothache. Vesper answers from your price list, books the check-up with the right dentist and chair, and passes every question about pain or treatment to you, marked urgent when it should be.

For: Private dental practices, orthodontists, practices with several chairs, dentists who work alone

Open the app See a day with Vesper

Incoming messages

Live

Nenad J.
Bad toothache since last night, my cheek is swollen
Urgent
Marija P.
Do you take new patients?
Answered in 3 s
Stefan R.
Check-up and scaling next week?
To confirm
Ana V.
How much is teeth whitening?
Answered in 4 s
Dragana M.
My filling fell out yesterday
Needs you

One conversation

From the first message to a finished request

Nenad J.

Urgent

Viber · +381 64 555 0193 · About Emergency examination

The bot needs you. A strong toothache since last night, lower left, with swelling and no fever. He asks to be seen today.

Take over

Good morning. I've had a bad toothache since last night, lower left, and my cheek is a bit swollen. Can I come in today?
07:50
Saved a new clientOnly your team sees this
Good morning Nenad, I'm sorry to hear that. Two quick questions so the doctor knows what to expect: is the swelling getting bigger, and do you have a fever?
Bot ·07:50
No fever. The swelling is the same as last night
07:52
Passed this conversation to you and 1 moreOnly your team sees this
1. Checked Dr Petrović's calendar
  Today · 10:30 free, chair 2
  07:52
2. Passed this conversation to you
  Because of your rule “Pain, swelling or bleeding”. The bot won't reply here until you hand it back.
  07:52
Thank you. Dr Petrović has a free slot at 10:30 today. We've flagged this as urgent and we'll confirm your slot in a few minutes. If the swelling spreads or you get a fever, please call us right away.
Bot ·07:52

The bot handed this to you and stopped replying. Take over to answer.

InboxNeeds you1

Nenad J.

now

Bot: Thank you. Dr Petrović has a free slot at 10:30 today. We've flagged this as urgent and we'll confirm your slot in a few minutes. If the swelling spreads or you get a fever, please call us right away.

Urgent2

Sound familiar?

You can't pick up with your hands in someone's mouth

The phone rings through every procedure.
The nurse is assisting, you're working, and the patient who called books somewhere else.
Half the messages are “how much is a filling?”
A price that depends on the tooth, typed out again between patients.
A no-show leaves an empty chair.
Half an hour you can't fill at the last minute.

A day with Vesper

A Monday at the practice

Your attention stays on the patient in the chair.

07:50
Before opening
A patient writes with a toothache and swelling. The bot marks it urgent, and you fit him in at 10:30.
11:15
Mid-procedure
Someone asks whether you take new patients and what a first exam costs. The bot answers and books it.
14:40
A cancellation
A 15:30 scaling is cancelled. The bot offers the freed slot to a patient who's due, and the chair isn't empty.
19:30
After hours
A parent asks about braces for a twelve-year-old. The bot explains the first orthodontic visit and books a consultation.

What it handles

What Vesper handles for your practice

Prices that are honest about “it depends”

A fixed price for an exam or scaling, “from” for fillings, “on request” for prosthetics. The bot never promises a price the tooth hasn't confirmed.

Exact, “from”, a range or on request
A first exam offered when the price depends on it

Pain goes straight to you

Toothache, swelling, bleeding, a broken tooth: the bot asks only the questions you approved, marks the chat urgent and hands it over.

No diagnosis, and no advice it wasn't given
Urgent chats at the top of the inbox

The right dentist and the right chair

An implant consultation with the surgeon, a child with the paediatric dentist, scaling with the hygienist. Each in their own calendar, each with the chair they need.

Who does what, per person
Chairs and devices booked with the dentist
Sterilisation time kept between patients

Fewer empty chairs

Reminders go out before every appointment, a cancelled slot doesn't stay empty, and patients due for their six-month check-up get a message with a time to accept.

Reminders on the patient's channel, by SMS or email
Cancelled slots filled, not left empty
Recalls for check-ups

Alone or with a team

One chair or a whole practice

If you work alone

One dentist, one chair

With no nurse at the desk, every call is a choice between the patient in the chair and the one on the phone. Vesper takes the messages, books the check-ups and brings pain to your attention.

Messages answered while you work
Sterilisation time kept between patients
Urgent cases flagged, the rest booked
Ill or away? It tells patients and offers new times

Try it for yourself

If you have a team

Several dentists and chairs

Each dentist has their own procedures and each chair its own schedule. Vesper books them together, and the reception sees the whole practice in one calendar.

Patients book their dentist by name
Chairs and devices are never double-booked
The nurse and the dentists share one inbox
When a dentist is off, patients are moved or offered a colleague
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Nenad J.

You took over

Viber · +381 64 555 0193 · About Emergency examination

Hand back to bot

No fever. The swelling is the same as last night
07:52
Thank you. Dr Petrović has a free slot at 10:30 today. We've flagged this as urgent and we'll confirm your slot in a few minutes. If the swelling spreads or you get a fever, please call us right away.
Bot ·07:52
You took over · the bot is paused in this conversation
Nenad, come at 10:30. Dr Petrović will see you straight away.
You ·07:52