Does it tell patients what's wrong with them?

No. It explains your services and prices and books an assessment. Symptoms you've listed as worrying go to you with a note.

Can it book a series of sessions?

Yes. It offers the next session in the patient's usual slot and reminds them before each one. You see at a glance who has stopped coming mid-series.

I do home visits. Does it count the travel?

Yes. Add travel time between visits and areas, and the bot won't book two homes across town back to back.

I work alone. Is this for me?

Yes. Every session is time when nobody else can answer, and that's when it works for you. It also covers your days off.

Which languages does it speak?

Serbian and English. It replies in whichever language the client writes in.

For physiotherapists and massage therapists

Your hands are on a patient. The next one is writing.

People write when their back hurts, between your sessions and after hours. Vesper answers from your services and prices, books the first assessment or the next session of a series in the right room, and leaves anything about a diagnosis to you.

For: Physiotherapy practices, massage studios, sports therapists, therapists who work alone or visit clients at home

Open the app See a day with Vesper

Incoming messages

Live

Vesna D.
Lower back pain for two weeks, anything this week?
To confirm
Luka M.
How much is a sports massage?
Answered in 3 s
Jelena T.
My leg has been numb since yesterday
Needs you
Zoran P.
Do you do home visits in Novi Beograd?
Answered in 2 s
Mirjana K.
Can I move Thursday to Friday morning?
To confirm

One conversation

From the first message to a finished request

Vesna D.

Bot is answering

Viber · +381 63 555 0126 · About First assessment

Take over

Hello, my lower back has been hurting for two weeks. Do you have an appointment this week, and how much is it?
20:05
Saved a new client and 1 moreOnly your team sees this
Hello Vesna! A first assessment with treatment takes 60 minutes and costs 3,500 RSD. Miloš has Wednesday at 18:00 or Friday at 9:00. Do you have any scans or a doctor's report?
Bot ·20:05
Wednesday at 18. I have an MRI from last year
20:07
Booked: First assessmentOnly your team sees this
1. Booked: First assessment
  Wednesday, 18:00 with Miloš
  20:07
Booked: Wednesday at 18:00 with Miloš. Please bring the MRI report and wear something comfortable. You'll get a reminder the day before.
Bot ·20:07

The bot is answering. Take over to reply yourself.

Take over

Next appointment

First assessment

Confirmed

Vesna D.

Wednesday, 18:00 · Miloš

Reminder by Viber, 1 day before

Sound familiar?

You can't answer with both hands on a patient

A session is 45 minutes with no phone.
Three people write in that time, and the first to get an answer somewhere else is gone.
Everyone asks how many sessions they'll need.
You can't know before you've seen them, and explaining that takes ten messages.
A series falls apart after the third session.
Nobody booked the fourth, and the patient drifts away half-treated.

A day with Vesper

A Tuesday at the practice

Sessions run on time, and the next ones book themselves.

07:45
Before the first patient
Two first assessments were booked overnight. Each note says where it hurts and for how long.
12:10
Between sessions
A patient finishing session three of ten is offered the same time next week. He says yes in one message.
16:30
A cancellation
The 17:00 massage is cancelled. The bot offers it to a client who's due for a visit, and she takes it.
21:00
After hours
Someone asks whether you treat a frozen shoulder. The bot says what you treat and books an assessment, leaving the diagnosis to you.

What it handles

What Vesper handles for your practice

First assessment first

When the answer depends on seeing the patient, the bot says so and books an assessment. It doesn't guess how many sessions a back needs.

Asks where it hurts and since when
Asks for scans and reports to bring
Never diagnoses

A series that stays on schedule

Ten sessions, twice a week: the bot offers the next one before the patient leaves the chat, in their usual slot.

The usual day and time, offered first
Reminders before every session
A message when a series has stalled

Rooms, tables and devices

A treatment needs a free therapist and a free table, sometimes a device. Vesper books them together and keeps time to change the sheets.

Rooms and equipment booked with the therapist
Clean-up time between patients
Home visits with travel time counted

It leaves medicine to you

Sharp pain, numbness, a recent operation, pregnancy: the bot hands those conversations to you with a note.

You name the situations
Urgent ones are flagged

Alone or with a team

One table or a full practice

If you work alone

One therapist, one table

Every session is time you can't answer. Vesper replies, books assessments and keeps each series moving while your hands are busy.

Messages answered during sessions
The next session offered before the patient asks
Home visits planned with the drive counted
Ill or away? It tells patients and offers new times

Try it for yourself

If you have a team

Several therapists and rooms

Each therapist has their own specialities and patients, and each room its own table and devices. Vesper books them together.

Patients ask for their therapist by name
Rooms and devices are never double-booked
A patient's series stays with the same therapist
When someone is off, sessions are moved or covered
Add the whole team at no extra cost

Try it with your team

You stay in charge

One tap and the conversation is yours

Take over any chat when you want to reply yourself. The bot stays quiet until you hand it back, and your reply goes out on the same channel the client used.

Take over a single conversation, or pause the bot for everyone
See everything the bot said before you stepped in
Hand it back when you're done

Vesna D.

You took over

Viber · +381 63 555 0126 · About First assessment

Hand back to bot

Wednesday at 18. I have an MRI from last year
20:07
Booked: Wednesday at 18:00 with Miloš. Please bring the MRI report and wear something comfortable. You'll get a reminder the day before.
Bot ·20:07
You took over · the bot is paused in this conversation
Vesna, see you on Wednesday. If the pain gets sharper before then, write to me here.
You ·20:07